Digitize & optimize HR processes

From strategy to implementation

Digitize & optimize HR processes

From strategy to implementation

HR processes that enable decisions. Not just digitization.

 

We make HR manageable.
Through clear processes, integrated systems, and an actionable roadmap. 
From strategy to implementation.

For medium-sized companies and corporations that want to reduce the burden on HR, simplify complexity, and enable informed decisions. Without tool activism. Without consultant dependency.

 

Initial strategic consultation

on HR process and HR IT decision-making capabilities

What specifically changes for your company

Management capability instead of a collection of processes

You will receive a clear target vision of your HR processes with defined roles, interfaces, and responsibilities.
This creates transparency, reduces friction, and enables decisions to be made based on structure rather than gut feeling.

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Relief through consistent process logic

We identify focus processes that involve a high level of manual effort and have potential for automation.
This reduces operational routines and creates noticeable freedom for strategic HR work.

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Reliable data for management decisions

Digital, integrated processes ensure consistent data.
This results in reliable HR metrics that serve as a basis for reporting, planning, people analytics, and AI applications.

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Reducing HR IT risks

We translate processes into clear, prioritized system requirements.
This enables informed decisions before software selection and prevents costly misimplementations.

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Implementation with clear prioritization

You won't receive ineffective concept slides.
Instead, you'll receive a prioritized roadmap, concrete measures, and reliable decision-making bases for management and the board.

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How we make HR manageable

Our HR process consulting combines strategic clarity with operational feasibility.

 

We work systematically, independently of software vendors, and always in line with your specific business needs.

  • Development of a clear HR process and digitization strategy
  • Analysis and assessment of existing HR processes and maturity levels
  • Definition of future-proof HR target processes with system relevance
  • Derivation of concrete requirements for HR IT, organization, and roles
  • Prioritized roadmap from quick wins to strategic initiatives
  • Support with realization, tool selection, and implementation upon request

 

Below you will find details on processes, consulting services, procedures, typical areas of application, and frequently asked questions about our HR process consulting. 

Digitizing & optimizing HR processes

From strategy to implementation

HR processes form the backbone of modern human resources management. They accompany employees throughout their entire lifecycle: from recruiting and onboarding to development, compensation, workforce management, and offboarding.

In many organizations, these processes have developed over time. Individual digitization measures have been implemented, systems introduced, and tools added. However, there is often a lack of consistency.

  • Systems exist, but they do not interact with each other.
  • Data is available, but it cannot be used consistently.
  • Processes are running, but they tie up a disproportionate amount of resources.

 

Digital HR processes therefore mean more than just introducing new software.
They create the basis for transparency, control, and scalability.

Initial strategic consultation

on HR process and HR IT decision-making capabilities

Your advantages at a glance

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In-depth consulting: based on practical experience and market knowledge

We come from an HR background ourselves and have perspective from both the front line and numerous projects. This combination makes our consulting effective: pragmatic, forward-looking, and compatible with your reality.

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Digitalization that can do more than just tools

We turn HR digitization into a strategic lever: data-driven, AI-supported, automated, and always system-compatible. Our market perspective protects against knee-jerk reactions, while our implementation experience ensures solutions that deliver results.

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Standards where they are useful. Individuality where it is effective.

We design HR processes to be efficient, scalable, and future-proof. We rely on best practices and differentiate specifically where it really matters to your company. This ensures that your solution remains both effective and economical.

Why digital HR processes are crucial today

 

Growing organizations, increasing regulatory requirements, and mounting pressure to improve efficiency make clearly structured, digitally supported HR processes indispensable.

The digitization of HR processes involves converting analog procedures, documents, and communication channels into integrated digital structures. Information is processed systematically, made available centrally, and can be evaluated.

This creates:

  • Transparency regarding processes and responsibilities
  • A reliable database for decision-making
  • Connectivity for automation, reporting, and AI

 

The result is fewer manual routines, consistent data for HR analytics, greater speed, and more time for strategic HR work.
 

Your HR department will be relieved, able to manage effectively, and visibly strengthened in its role as a business partner.

What are HR processes?

HR processes encompass all recurring procedures in human resources management that accompany employees throughout their entire employment cycle.

They serve to attract, develop, reward, and retain talent, and to strategically manage the organization. Typical HR processes range from recruiting, onboarding, and personnel administration to performance management, compensation, and personnel development.

 

 

 

The following factors are crucial for successful digitalization: 

  • Clearly describing processes
  • Unambiguously defining roles and responsibilities
  • Setting process goals and key performance indicators


This is the only way to assess where automation, HR software, or AI can deliver the greatest benefits. 

Typical focus processes in HR

 

In principle, all HR processes can be digitized and optimized. Many organizations start with processes that require a high level of manual effort or are strategically relevant, as this proves particularly effective.

Typical focus processes are:

  • Strategic personnel planning and HR controlling
  • Recruiting, onboarding, and offboarding
  • Personnel deployment planning and time management
  • Payroll-related processes and payroll accounting
  • Competence and skill management
  • Learning management
  • Performance and feedback processes
  • HR reporting, key figures, and people analytics
  • Personnel administration and contract management

Our HR process consulting: systematically toward digital HR processes

With our vendor-neutral HR process consulting, you can systematically analyze, structure, and digitize your HR processes.

Regardless of whether you are just starting out or have already implemented digitization initiatives, we will meet you where you are today and accompany you from strategic alignment to technical implementation.

1. Development of the HR process and digitalization strategy

Create clarity. Provide direction. Secure the future.

Together, we develop a strategic foundation for your HR processes, tailored to your organization, resources, and target architecture.


The consulting package answers key questions:

• What must your HR department achieve in the future and how will it be positioned to do so?

• Which process architecture supports growth, efficiency, and controllability?

• Where are you today and what level of maturity should be achieved?


Results:

• Target vision & principles of a scalable, controllable HR department

• Structured roadmap for digitalization & automation

• Clarity about roles, responsibilities, and system landscape

2. Analysis & evaluation of existing HR processes

Create transparency. Identify weaknesses. Recognize potential.

We analyze your current HR processes (as-is processes) holistically: in terms of content, structure, and technology.

In doing so, we identify efficiency bottlenecks, media breaks, additional expenses, and control gaps. This gives us a realistic picture of your status quo.


Results:

•Visualized actual processes with evaluation of efficiency, maturity, and digitization

•Identification of media discontinuities, manual effort, and automation potential

•Prioritized optimization levers and quick wins

3. Development of sustainable HR target processes & implementation planning

Simplify. Standardize. Shape the future.

We work with you to develop a target vision for your future HR processes. The aim is not to map the status quo in a new tool, but to achieve genuine process optimization.

We define how your HR processes should run in the digitized target vision: end-to-end, comprehensive, connectable. Including roles, requirements, system references, and interfaces. We provide a basis for decision-making and a concrete implementation roadmap.


Results:

•Transparent target processes with roles, interfaces, and system references

•Roadmap for digitization and automation

•Decision templates for budget, tool selection & approvals


Optional: On request, we link your target processes to a higher-level HR IT strategy.

• Which systems will you need in the future?

• Which functions are crucial?

• How should your system landscape be set up from a technical and procedural perspective?

Here you benefit from our vendor-independent market knowledge of HR software.

4. Implementation of HR target processes & process automation

Make change happen. Take the pressure off HR. Get results.

We support you in implementing your HR target processes from pilot to rollout. On request, we can also assist you with software selection, implementation, and change management.


Results:

•Automated processes (e.g., contract creation, self-service, reminders)

•Noticeably reduced workload for HR teams & higher process quality

•Increased data quality & reporting capabilities

•Improved user experience for managers & employees

Start flexibly, invest strategically

The consulting packages are modular in structure and can also be booked on a smaller scale, for example as a strategy workshop, targeted process analysis, or implementation support for individual topics.

You only book what you really need and invest where the benefits for your organization are greatest.

Initial strategic consultation

on HR process and HR IT decision-making capabilities

How an HR process analysis works

To ensure that you know exactly what to expect, we work according to a clearly structured process model.

  • 1

    Clarification of scope and definition of objectives

    Together, we define goals, focus processes, and success parameters.

  • 2

    Assessment of current HR processes

    Analysis based on interviews, documents, system overviews, and workshops with HR, IT, and specialist departments (scope depending on requirements).

  • 3

    Analysis and maturity assessment

    Evaluation of HR processes according to clear criteria such as throughput times, media breaks, degree of automation, and integration.

  • 4

    Identification of digitization potential

    We show where digitization, automation, workflows, or self-services can quickly achieve improvements, including the derivation of quick wins and prioritized measures based on cost and benefit.

  • 5

    Development of target HR processes

    Definition of future-proof target processes with clear roles, system references, and interfaces.

  • 6

    Roadmap and implementation recommendations

    You will receive a structured basis for decision-making, showing you which steps you can take and when: from short-term improvements to strategic initiatives.

  • 7

    Implementation support and change

    Support with tool selection, implementation, project management, and communication upon request.

Customer testimonial

  • HR Tech Consulting's analysis was characterized by a high level of knowledge in the HR field, a structured approach, and a very trusting collaboration with our team. An AI potential analysis was carried out, which was particularly important for us in terms of building a future-proof HR department. Based on the defined focus processes, [...] well-founded AI potentials for our processes were identified. This now enables us to position ourselves better strategically in order to align our processes and systems with AI functionalities in the future.

    Caroline Maag
    Human Resources Management

Successful customer projects from HR practice

How our HR process consulting has an impact in companies.

Your advantages through digitized and automated HR processes

 

HR process optimization is not an end in itself. Every improvement contributes to your overall business and HR goals.

1. Fewer manual routines, more focus on strategic HR work

  • Recurring tasks are automated and manual activities are reduced.
  • Your team gains valuable time for strategic HR work instead of getting stuck in day-to-day business.

 

2. Reliable data basis for better decisions

  • Digital, integrated processes ensure consistent data and enable valid analyses, reporting, and strategic control.
  • This enables HR to plan and argue effectively.

 

3. Clarity in roles, processes, and responsibilities

  • Defined target processes with system references reduce friction losses, coordination efforts, and internal ambiguities.

 

4. Scalable HR structures for growth and change

  • Standardized digital processes are easier to roll out, expand, and internationalize without losing efficiency.

 

5. Stronger positioning of HR within the company

  • Digital process management and strategic control capabilities make HR visibly effective as a true business partner on an equal footing with senior management.

Why HR Tech Consulting?

 

Specialization in HR processes & HR IT

  • We combine in-depth HR know-how with technical expertise. This enables us to take a holistic view of processes, systems, and organization and develop compatible solutions.

 

Vendor-neutral consulting

  • Our recommendations are based on your situation, not on software partnerships. You receive objective decision-making criteria instead of hidden sales interests.

 

Well-founded analyses instead of gut feelings

  • We use clear evaluation models, maturity analyses, and standardized methodological approaches to make reliable decisions.

 

From strategy to implementation without interruption

  • We not only deliver target visions, but also help to make them achievable: with implementation plans, lists of measures, and clear responsibilities.

 

 

Cross-industry project experience

  • Whether in industry, education, healthcare, the public sector, or finance, we bring best practices and knowledge transfer from many projects to the table.

 

Practical, collaborative, solution-oriented

  • We advise you as an equal partner. Clearly, structured, and with the aim of really moving you forward, not just “accompanying” you.

 

Focus on future viability & AI potential

  • We think ahead: Which developments are relevant? What can you prepare for today? We help your HR department not only keep pace, but stay ahead.

Who is HR process consulting suitable for?

Our HR process consulting services are aimed at medium-sized companies and corporations from various industries.

The services are modular in structure and can be flexibly adapted to your situation: from targeted process analysis to comprehensive HR digitization strategies..

Organizations benefit in particular:

  • with complex, historically grown processes
  • with high manual effort and low transparency
  • with the goal of setting up HR strategically and data-based
  • before HR software selection or system implementations
  • before a generational change or transformation project
  • growth plans, restructuring, or internationalization

Quickly assess HR maturity level

The Quick Check provides an initial assessment of HR processes, data, and digitization in just a few minutes. You will receive the individual evaluation by email.

Frequently asked questions about HR processes & digitalization

Which HR processes does HR Tech Consulting analyze and optimize?

We analyze all HR processes throughout the entire employee lifecycle. Optimization is particularly effective for processes that involve a high level of manual effort and many interfaces, such as recruiting, onboarding, skill management, master data maintenance, personnel administration, time management, payroll, document creation, internal communication, and reporting. Digitalization and automation result in measurable efficiency gains in these areas.

How does an HR process analysis work in practice?

We start with a structured assessment of the current situation using documents, interviews, and workshops. We then evaluate processes in terms of maturity, digitization, and automation potential. You receive the results in the form of a structured analysis highlighting weaknesses, quick wins, prioritized recommendations for action, and initial target process proposals. If required, we can also support you in implementing these.

Which digital solutions do you recommend, and do you work in a vendor-neutral way?

Yes, we work completely independently of vendors. Our recommendations are based on your system landscape, your specific requirements, and the maturity level of your organization. We provide objective advice on HR suites, special tools, or automation solutions such as RPA or workflow systems, always with a focus on the benefits.

Do you also support the implementation of HR software?

Yes. We support you in the selection, implementation, and integration of new systems, from requirement lists and provider comparisons to project management, data migration, testing, enablement, and communication. Upon request, we work closely with your IT department and, if necessary, your technical implementation partner.

How long does a project to digitize HR processes take?

That depends on the scope. Initial effects such as automated document creation or digital approvals can usually be implemented within a few weeks. Larger projects, such as the introduction of new HR software or comprehensive process maps, take several months. In any case, we work with you to define clear steps, realistic schedules, and measurable milestones.

What are typical quick wins in HR processes?

Automated document and contract creation, digital approval and authorization processes, centralized master data maintenance, self-services for managers and employees, and structured onboarding workflows with checklists. These measures quickly relieve the burden on HR and deliver visible improvements.

How do we measure the success of optimized HR processes?

Using clearly defined KPIs: e.g., shorter throughput times, lower error rates, less manual effort, higher data quality, better traceability, lower costs, or increased satisfaction among HR and employees. We help you define suitable metrics and target values and anchor them in reporting or HR analytics.

What role do AI and automation play?

AI and automation are not ends in themselves, but they can provide support in many areas, such as automated document creation, matching in recruiting processes, or evaluating large amounts of data. Digitized processes form the basis for automation and AI. We work with you to determine where technologies such as RPA or AI functions can be used effectively. Importantly, we don't start with tools, but with the specific added value for your processes.

Will you accompany us after the analysis?

Yes. Upon request, we can assist you with the implementation of defined target processes, software selection, implementation, and process management. Our goal is to ensure that potential is truly realized. For new software solutions or automation tools, we work closely with your IT department and, if necessary, your technical implementation partner.

What are HR target processes?

HR target processes describe the future, digitized, and optimized target vision for your HR processes. They encompass roles, responsibilities, systems, interfaces, and automation potential. These target processes form the basis for tool selection, organizational development, and digitization.

How do you ensure that processes also work in practice?

We develop target processes together with HR, IT, and the relevant business functions. Through testing, workshops, and feedback loops, we ensure that processes are well integrated, easy to understand, and workable in day-to-day operations. We build on best practices from previous projects while deliberately differentiating where it truly matters for your organization. This ensures that your solution is both effective and cost-efficient. Our solutions are practical, not theoretical.

What is more important: optimizing processes or modernizing systems?

Always start with processes. Without clearly defined workflows, roles, and requirements, new software often leads to inefficient workarounds. We establish process clarity first and then decide together whether new software is needed or whether existing tools are sufficient.

How much digitalization is realistically achievable?

That depends on your starting point. Many improvements can already be achieved with existing tools, for example through workflows, standards, self-services, and improved data quality. We help you realistically assess what is feasible in the short, medium, and long term.

Which methods do you use?

We use proven methods such as maturity models, process maps, BPMN (Business Process Model and Notation), value benefit analysis, benchmarks, Lean HR, and process performance measurement using KPIs. This ensures comparability, transparency, and quality in our collaboration.

Do you also digitize processes outside the HR function?

Our focus is on HR processes. We involve interfaces with IT, Finance, Payroll, or business functions as needed. Always whenever they are relevant for end-to-end HR processes.

How do you work with different stakeholders?

We ensure transparency, involvement, and clear roles: HR, IT, works council, managers, business functions, and payroll are systematically involved from the outset. Our facilitation creates shared process goals and a high level of commitment to implementation.

What happens if our processes are highly customized?

That is not a problem. Our methods are flexible enough to reflect individual requirements. We combine standards with tailored solutions without losing what makes your organization unique.

What should you do if your HR software has been implemented, but the processes are not working?

In many cases, legacy processes were transferred one-to-one into the new system, including all their weaknesses. Without targeted process optimization, media breaks, manual workarounds, and frustration persist. What helps then is a structured analysis to simplify workflows, increase user acceptance, and adjust roles. So that your HR software is actually used.

When does a complete process redesign make sense?

When processes are no longer scalable, contain many media breaks, or tool implementations stall. A redesign is particularly worthwhile when growth is planned, automation efforts fail, or day-to-day decisions are hindered by a lack of process clarity.

How do I identify which HR processes should be digitized first?

Through a structured analysis in which processes are evaluated based on effort, frequency, and automation potential. This makes it possible to identify quick wins and derive realistic implementation paths with visible relief and clear priorities.

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